To set up an account, go to the homepage of our website, www.capitaloneng.com click on signup and follow the required steps as indicated. A verification link would be sent to your registered mobile phone number and email (check your spam if it doesn't drop in your inbox). Once your account has been verified, you can proceed to the accounts tab to complete your profile.

Once your account has been set up, all the required documents uploaded, go to your dashboard and click on the apply for loan icon.

Mono is a secured financial application that gives third party entities like Capital One Investment & Trust Limited access to bank statements. By connecting to mono, you automatically allow Capital One Investment & Trust Limited to have access to your bank statements securely without sending them physical copies.

From your dashboard when logged in, click on the link with mono icon and follow the required steps.

When logged in, go to your dashboard, on the right click on link BVN select your bank from the list put in your account number and BVN and save the form. This links your account with your BVN

BVN is a regulatory requirement for a proper KYC, however we also use it to ascertain your credit worthiness.

Yes it can, if it does not meet the set criteria.

Employment letter, salary account statement showing your last 6months salary, valid ID card, your current Employer’s ID card

Your valid ID card, one month statement of account showing your business transactions

Loan disbursement takes less than 5hours once all your documents are in place and customers’ credit report is satisfactory.

Connecting your bank card is the only way we can confirm;

(1). You have a valid Nigerian bank account,

(2). We can automate your repayments as they fall due

Yes it can, if it does not meet the set criteria.

Yes, you can fully or partly pay down/liquidate your existing loan at any time. However, please notify us by sending a mail to contact@capitaloneng.com

We sincerely apologize for the double debit. It must be a system error. Kindly send a mail to contact@capitaloneng.com explaining your situation. We will rectify this once it has been confirmed.

Yes, your application is subject to a credit check before final approval and funds Disbursement

Yes, you have to be a salary earner to access our personal loans as we have loans for traders, contractors and other people in business.

You will get a confirmatory text message once approved and disbursed.

No, you cannot have more than one loan running at the same time but you can apply for a top up on an existing loan after a minimum of three repayments so far it doesn’t exceed your maximum limit

No, you don't need to come to our office. Just create an account online